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GUEST SERVICE STAFF
Department : FRONT OFFICE
Position : GUEST SERVICE STAFF
Location : AXIA SOUTH, CIKARANG
Level of Education : MIN. SENIOR HIGH SCHOOL
Eksperience : 1 YEAR
Requirements : a. Female (Salary around Rp 6.500.000)
b. Age max 30 years old
c. Minimal education Senior high school preferable from Hotel and Tourism education
d. Experience minimal 1 year as a guest service or front office / reception at hotel or service apartment.
e. Able to speak and communicate in Japanese and English fluently
f. Able to read and write in Japanese
g. Possible to assist the guests in Japanese with the hospitality mind.
h. Preferable to operate OPERA system is advantage
i. Communicative
j. Team work oriented
k. Self-confident person
l. Good Looking

Job description of Guest Service :
a. To do process checks in of guest in an efficient and friendly manner.
b. Assure that guest is assigned type of room requested and the correct rate is charged. Issues correct keys to the guest.
c. Do the reservation duties, receive reservation for accommodation, by phone and walk in reservation, changes and cancellations booking based on rule and regulation. Receive booking for meeting room from clients, either in person, online, fax or e-mail.
d. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner.
Posting Date : 07 August 2019
Closing Date : 07 September 2019
Application Form :: 2019-08-20 01:24:34
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